An emergency message is only useful if you can receive and understand it. Deaf and hard-of-hearing people have different communication preferences, so a good plan begins with the person's chosen methods rather than assuming one app or alarm suits everyone.

Choose more than one warning route
Check the notification and accessibility settings on devices you already use, and ask relevant providers about suitable warning arrangements. Agree whether a trusted person will pass on important local instructions. Do not rely on hearing a radio, shouted warning or standard doorbell if that would not work for you. Consider whether a helper needs a written message rather than a phone call to exchange information clearly.
- Keep a written version of the contact plan.
Support the devices you depend on
Include the correct spare batteries, charged packs or manufacturer-approved accessories for hearing and communication equipment. Label them so another person can find the right item. Avoid buying a generic charger without confirming compatibility, and check how the equipment should be stored if you need to leave home quickly.
- Test the routine during an ordinary daytime check.
Explain how to communicate with you
A short card can state your preferred communication method and a trusted contact, with only information you choose to share. Familiarise yourself with the official accessible emergency contact services relevant to your location before you need them. If travelling, do not assume the arrangements at home operate identically in another country.
- Update the card when your preferences or devices change.
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