When one person provides most day-to-day support, a missed journey can quickly affect another person's routine. A carer contingency plan makes agreed tasks visible while keeping care decisions with the person and the professionals responsible for them.

Record needs with the person's agreement
Describe communication preferences, ordinary assistance, key contacts and where existing care instructions are kept. Include what the person can do independently and what they want help with. Avoid turning the note into a new clinical care plan or changing professional instructions to fit a generic emergency checklist. Include everyday timing information where it affects the agreed support, and distinguish essential tasks from preferences.
- Use the person's own words where possible.
Identify realistic replacement support
Discuss disruption with the care provider, social care contact or relevant support service before it happens. Ask what they can do if usual staff or transport are unavailable. A neighbour may be comfortable making contact or bringing groceries while being unable to provide personal care; name those limits clearly in the plan.
- Keep provider and out-of-hours details in one place.
Make handover information usable
Use short headings and a current date so the next helper can tell whether the document is still valid. Keep sensitive details secure but accessible to authorised people. Agree how a trusted person will know support is needed if the carer's phone fails, and review arrangements after a change in treatment or routine.
- Check the plan after any hospital discharge.
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