An outage can remove fans, refrigeration and other familiar supports just when rooms are hottest. Plan the people and destination first rather than assuming a battery pack can power every household appliance.

Identify the critical need
List any cooling or care equipment whose failure would make someone unsafe. Ask its provider or care team about an approved backup and when help should be sought. Keep the electricity network's reporting details and relevant support arrangements available offline. Such arrangements do not guarantee an uninterrupted supply.
- Keep phones charged when possible.
- Record device-specific support numbers.
Reduce avoidable exposure
Use suitable shading and follow safe ventilation advice for the conditions, including any smoke warnings. Move to a cooler suitable room if possible. Avoid unnecessary activity and use familiar no-cook food where appropriate. Keep fridge and freezer doors closed while following current food-safety advice about the actual outage.
- Keep suitable drinking water accessible.
- Do not improvise electrical connections.
Use the fallback early
Check that a cooler destination is open, accessible and able to meet care needs before travelling. Ask for assistance early if transport is a problem. Never run a generator indoors or in a garage, and never leave someone in a parked car while arranging help. Seek medical assistance promptly if heat illness develops.
- Tell a trusted contact if you move.
- Follow local emergency instructions over a preset plan.
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