Evacuation plans need to reflect the actual assistance, equipment and time a person requires. Arrange support in advance with the person's involvement rather than assuming ordinary household transport will be enough.
Describe the assistance clearly
Discuss the situation with the local authority, care provider or equipment supplier as appropriate. Explain practical requirements such as step-free transport, communication support, prescribed equipment or help transferring. Keep information accurate and share it only with people who need it. Support registers can help providers understand needs but do not guarantee uninterrupted services.
- Record out-of-hours support numbers.
- Agree who can communicate on the person's behalf.
Check the whole route
Consider leaving the room, exiting the building, reaching transport and entering the destination. A safe vehicle is not sufficient if the entrance has steps or the destination cannot support essential care. Do not plan for untrained neighbours to lift someone. Ask professionals about suitable arrangements before a warning.
- Keep approved equipment instructions with the bag.
- Allow for a carer who cannot reach the home.
Ask early when conditions change
When flooding is forecast, review the plan and seek help before access is lost. Follow emergency services instructions and explain any unmet needs clearly. Do not enter floodwater to reach a planned pickup point. If there is immediate danger, use emergency services rather than waiting for a routine support callback.
- Keep essential medicines in labelled packaging.
- Tell a trusted contact when safely relocated.
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