Guests may not know where the normal exit, keys or torch are. A brief explanation on arrival can make the home easier to use and the household plan clearer, particularly for someone who has different access or communication needs.
Show the ordinary practical details
Point out the normal route out, the building's applicable emergency instructions and the agreed outside meeting arrangement where relevant. Explain how to contact you and the property address if they need to ask for help. Keep the information calm and specific rather than giving a frightening tour of every possible hazard.
- Tell guests where a usable torch is kept.
Ask about access needs respectfully
Invite the guest to say if something about the arrangement would be difficult, without requiring personal medical details. Consider steps, heavy doors, alarm accessibility and whether essential items are reachable. If an appropriate adjustment needs professional or building-manager input, ask rather than improvising a dangerous solution or assuming another guest can provide physical assistance.
- Keep normal routes clear of luggage.
Keep the instructions current
If the household or building plan has changed, use the current version and remove old notes. A visitor should not be expected to investigate alarms, tackle a fire or collect belongings before leaving danger. Follow emergency service directions during a real incident. Review what was unclear after the stay and improve the short explanation for future visitors.
- Share only the private contact information needed for the stay.
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