Fire arrangements in a block of flats depend on the actual building. Advice copied from another block or a general social media post can conflict with the current plan. Ask the responsible person for clear, current instructions and raise anything you do not understand.

Get the building-specific information
Contact the landlord, housing provider or managing agent for the current fire arrangements and evacuation plan. Check that the information is accessible to everyone in the household. London Fire Brigade explains that different buildings can use different strategies; a preparedness article cannot choose the right one for your address.
- Keep the verified management emergency contact available.
Discuss assistance before an incident
If someone may need help to reach safety, tell the responsible building organisation and ask about an appropriate personal arrangement. Include temporary changes such as injury or pregnancy where relevant. Do not assume a neighbour can safely carry someone or that a normal passenger lift will be available during a fire.
- Make sure authorised supporters know the agreed arrangement.
Report problems through the proper route
Keep common routes clear and report damaged doors, blocked access or unclear notices promptly. Do not prop fire doors open or change equipment yourself. If instructions change, replace old copies and tell household members. During an incident, follow the applicable plan and emergency service instructions, and seek immediate help if directly affected by fire or smoke.
- Keep personal support details out of public resident notices.
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